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If for any reason you are dissatisfied with the services you are receiving, please write to the Senior Partner, Mr A J Johnston, Fairview House, Victoria Place, Carlisle CA1 1HP. We undertake to look into any complaint carefully and promptly and to do all we can to explain the position to you. We will carefully consider any complaint we receive and, if we believe that we have given a less than satisfactory service, we will take all reasonable steps to put it right.
Whilst we undertake to look into any complaint carefully and promptly and to do all we can to explain the position to you, if we do not answer your complaint to your satisfaction you may, of course, take up the matter with our regulatory body. All such complaints relating to regulated work carried out by an Insolvency Practitioner should be forwarded in the first instance to the Complaints Gateway hosted by the Insolvency Service. Complaints can be made by email, telephone or letter as follows:
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Armstrong Watson LLP is a limited liability partnership registered in England and Wales, number OC415608. The registered office is 15 Victoria Place, Carlisle, CA1 1EW where a list of members is kept. Armstrong Watson Accountants, Business & Financial Advisers is a trading style of Armstrong Watson LLP. Armstrong Watson LLP is regulated by the Institute of Chartered Accountants in England and Wales for a range of investment business activities.
Armstrong Watson Audit Limited is registered to carry on audit work in the UK and Ireland by the Institute of Chartered Accountants in England and Wales. Registered as a limited company in England and Wales No. 8800970. Registered office: 15 Victoria Place, Carlisle, CA1 1EW
Armstrong Watson Financial Planning Limited is authorised and regulated by the Financial Conduct Authority. Firm reference number 542122. Registered as a limited company in England and Wales No. 7208672. Armstrong Watson Financial Planning & Wealth Management is a trading name of Armstrong Watson Financial Planning Limited. Registered Office: 15 Victoria Place, Carlisle, CA1 1EW