In December 2014, at a meeting held in the offices of our Canadian Accountants, Jill Guthrie and Scott Griffin, of The Renaissance Group, Chartered Accountants, it was decided that we needed to find another accounting firm in Scotland to represent us with our affairs.
Our Canadian Accountants has met representatives of Armstrong Watson at a seminar of an association they were both members of and recommended, after they had spoken to your people, that we meet with them upon our return to Scotland. An appointment was set up to meet with Scott McIver.
Just before Christmas we went to your Dumfries office to meet with Scott and present him with our tax situation. Scott immediately impressed us with his friendly and approachable manner. He was fully prepared for our meeting, knew the facts as presented to him by Jill Guthrie and he dealt with out situation in a professional and knwledgable fashion. He prepared a timetable to conclude out tax issues, monitored the situation carefully and followed up with us appropriately.
We also found the staff at Armstrong Watson to be friendly and welcoming.
We look forward to a continued relationship with your firm.
Mr and Mrs James Wallace, Private Client
To our valued colleagues at Armstrong Watson, Members MSI Global Alliance.
Recently we at The Renaissance Group Chartered Accountants referred two of our valued long time Canadian clients to Armstrong Watson, members of the MSI Global Alliance. Our clients had some UK filing needs and a lot of concerns in this regard. Our clients were thrilled with the service provided by Armstrong Watson and in particular the helpful proactive care from Scott McIver. They contacted us right after the first meeting and again after the services were complete to express their complete confidence and more importantly, how comfortable they felt with the advice they were getting and felt that someone really cared! From the Renaissance Group perspective, I found Armstrong Watson to be effective, efficient and great team players, thereby making us hero’s for our client.
Thank you to Scott and all the team at Armstrong Watson.
Jill Guthrie, CA, The Renaissance Group Chartered Accountants Ltd
We are a small family firm and look to our accountants as a lot more than just running the numbers. We moved to Armstrong Watson a couple of years ago and have since been working closely with Scott McIver, Nicola Zambonini and Douglas Russell. We have been delighted with the personal and friendly way business is done perfectly suited to our informal family style of business. We have also been impressed by the scope of Armstrong Watson as a company and complex matters of long term planning have been dealt with in a professional and engaged way. We believe business should be enjoyable as well as profitable and our team at Armstrong Watson seem to share these values!
Guilford Investments, Guilford Investments
I always find the advice offered by the Armstrong Watson Tax Team to be pragmatic and helpful. The depth of their knowledge impresses, and unlike many advisers, they have the ability to explain their advice to me in language that I can actually understand!
Ian Rodger, Williamson & Henry LLP
Graham Poles, Tax Partner at Armstrong Watson, became involved in the HMRC enquiry into my residency status in April 2011 when it was first listed at the First Tier Tribunal. Graham provided support to us and helped us to build our case in defence of my position. Graham has always been very professional and certainly very knowledgeable in this area. He took the time to understand my position and was always available for me to discuss the case with. The case continued for three years, building toward the tribunal and Graham helped me to set out my witness statement and those of my other witnesses in a coherent fashion so that HMRC withdrew from the hearing just three days before. Since our win, Graham has continued to support us in our case against the Revenue for their administrative mishandling of the case.
Graham has been a great support to myself and my wife during this very testing time and I have considered him someone I could turn to with any issue I face in relation to the enquiry and therefore I would recommend him to anyone because of his professional manner and expert knowledge.
James Watson, Private Client, Dubai
Running a 'family business' carries with it a set of unique challenges and opportunities specific to the balance between 'family' and 'business'. As easy as it may to think that keeping the two distinct from each other is straightforward, the lines can become very blurred and often difficult to manage. As my experience in both business and family life grows the more I come to believe that you cannot "do it on your own" - in either area. The listening ear of other people, the experience of other people and the perspectives of other people are essential to making real and lasting progress.
We have recently embarked on a programme of development with David Richmond and the team at Armstrong Watson under their 'Blue' banner. We have stepped away from our day to day labours leaving many perceived problems at the office and stepped into an independent and trusted environment where we have been able to speak freely (both jointly as a management team and individually in one to one sessions). The first session was both a relief and a revelation. The relief in taking a positive step to help ourselves - the revelation in how easy it was to open up and talk about issues we had probably thought too sensitive to get out in the open. Then comes the real value - a realistic plan. Having listened, questioned, and challenged we all worked together to agree definite objectives and plans to achieve them - both together and individually. This forward looking, objective based approach is stimulating and allows the principles established at the Blue session to be taken back into the maelstrom of day to day business - where, because of their clarity, they have a chance to take root.
We have wanted to develop ourselves and our business with a fresh approach - going in with an open mind, we have quickly gained a different perspective and we have started to change. There is a fascinating blend of gradual, slow, 'wait and see' adjustment and some decisive, quick, 'take the plunge' change...its exciting to be moving to a new way of thinking, building on all the good things we have and leaving some of the not so good things behind.
Mark Sugden, Managing Director, John W. Laycock Ltd
Our partnership with Armstrong Watson has strengthened the service that as a team, we offer to our mutual clients. We assess the clients’ bookkeeping, training and accounting packages, to provide a comprehensive solution that fits with the clients’ needs and helps ambitious businesses achieve sustainable growth by developing a support unit. We have found working alongside Andrew, the Business Services Manager at Armstrong Watson, rewarding, he is approachable, friendly and able to provide a wealth of information to deliver what the client wants.
Carolyn Roe, Blacksheep Bookkeeping
Rohan and the team at Armstrong Watson have been a valued business partner and a continued part of our growth and development at KMF. They have offered constructive and commercial solutions when needed and are extremely approachable.
Their fee levels are extremely competitive across the key products, and service levels, in my opinion, exceed that of their peer group and that of the Big 4.
Jon Eeles, Finance Director, KMF (Precision Sheet Metal) Limited
One of the major issues of running an SME is that unless you happen to have the need for and the funds to employ a specialist in every field you are somewhat at the mercy of expert consultancy. The issue sometimes is that clearly the third party are being paid for these services and thus the business owner becomes reliant, in the best possible taste, upon opinion and expertise from non-neutral individuals.
For us, trust is everything; genuinely feeling that we are in partnership with our service providers is absolutely paramount. Having had a poor experience previously we were very cautious when appointing our new partner, Armstrong Watson have not disappointed. Their approach is thorough and personable. Im somewhat of a cynic when it comes to slogans but when they say they are “with you”, they really are. They have also given us specific advice upon decision making at crucial points, they have advised as to the pros and cons and highlighted where the balance of risk lies but ultimately have put a definite pin in the map and given us a specific opinion as to what we should or should not do. For example, Nigel Holmes (Tax partner) has been very helpful to us and given us his honest opinion regarding some tax planning we had previously undertaken, he tells it like it is whilst maintaining a thoroughly professional stance.
We are very pleased with their professionalism and expert guidance and will continue to use their services and to recommend them to others.
Greg Cooper, CEO, Search Marketing Group
As we enter our fifth financial year this April, I feel assured that our accounts are in the best shape they have been since our inception. As our company has grown exponentially, we have tried a number of accounting solutions, namely other bookkeepers and other accountancy firms, but none have offered such high levels of proactivity and communication.
Having liaised with a number of Armstrong Watson’s staff within their Kendal and Carlisle offices (namely Richard Andrew, the Payroll team, Steven Metcalf and Emily Taplin), I feel rest assured that the team is built of well trained, personable and competent professionals, allowing great provision across our general accounting needs.
Greg Cooper, CEO, Search Marketing Group