What to do if you have a complaint

We try our best to ensure that every client is happy but in the unlikely event that you wish to complain, we’d like to hear about it.

You can write to us at:

Compliance Director
Armstrong Watson Financial Planning Ltd
15 Victoria Place
Carlisle
CA1 1EW

You can call us on: 01228 690100

You can email us at: help@armstrongwatson.co.uk

The website of the Financial Ombudsman Service (FOS) can be found here.

If you have transacted business with us electronically, for example, by email and you're a consumer living in the EU, you can use the Online Dispute Resolution website set up by the EU to help unsatisfied customers. 

To visit the Online Dispute Resolution site please click here.