In light of the government guidelines, all our offices are now closed and our teams are all working remotely, but are on hand to help you through these challenging times.

For assistance please get in touch with your main contact directly or email our covid19help@armstrongwatson.co.uk. Alternatively if you wish to talk to us, please call 0808 144 5575.

What to do if you have a complaint

We try our best to ensure that every client is happy but in the unlikely event that you wish to complain, we’d like to hear about it.

You can write to us at:

Ruth Grears
Executive Assistant to Chief Executive

Armstrong Watson Financial Planning Ltd
15 Victoria Place
Carlisle
CA1 1EW

You can call us on: 01228 690100

You can email us at: customerservice@armstrongwatson.co.uk

The website of the Financial Ombudsman Service (FOS) can be found here.

If you have transacted business with us electronically, for example, by email and you're a consumer living in the EU, you can use the Online Dispute Resolution website set up by the EU to help unsatisfied customers. 

To visit the Online Dispute Resolution site please click here.