Client Testimonials

We have used Michelle Malone and her team for well over ten years. She has always been the most helpful and courteous person I have worked with in the field.

Her and her team do our business and personal tax and we find them to be brilliant and knowledgeable in the whole complicated automotive tax world. They have helped us through various vat queries and always been so supportive, professional and her attention to detail is excellent.  

I would have no hesitation in recommending her and her team to any Motor Trade organisation who are looking for any tax advice or help.  

Jim Manson, Jims Garage in Shetland

I have instructed Matthew Geale and Claire Prideaux to act as expert forensic accountancy witnesses in a number of complex and high value claims in recent years, across the whole spectrum of accountancy related heads of loss.  Invariably the issues will exceed £1m, often very substantially so, and regularly require a nuanced approach, which I have found Matthew and Claire particularly adept at dealing with.  I hold their work in extremely high regard, and as do the leading counsel who I work alongside on these cases.  Their technical knowledge, understanding of the legal principles and case law is second to none, but their ability to work and think flexibly in respect of what can often be rather dynamic calculations is a point of difference in my experience.

Matt Perkins, Keoghs

Michelle Malone and the automotive tax team have been our trusted advisors for over a decade. Their comprehensive range of tax services, from strategic planning to meticulous compliance, has been instrumental in navigating the complex tax landscape. In particular, Michelle’s specialised knowledge of the automotive sector has meant that any tax advice takes into account the unique challenges faced by motor retailers. We are deeply appreciative of the enduring partnership we've built together.

Stuart Spalding, Paynes Garages Limited

I have worked with Michelle Malone and the AW & her previous employer tax team for the past 10 years and have found their tax advice to be invaluable,  in layman's terms and simple & concise.  Michelle in particular has been able to assist me with numerous queries across a range of taxes. It has always been a pleasure as the team’s knowledge of the motor industry is matched by their enthusiasm for it.  Michelle has never been too busy to talk to myself or return my calls efficiently

Stephen Bowkett, HSH Motor Group

I have worked with Michelle Malone since 2013 and worked with her and the AW tax team for the past 3 years and have found her tax advice always to be clear and easy to understand.

Michelle has assisted me with numerous tax queries ranging from corporation tax to VAT, capital allowances to PAYE matters and everything in between.

Michelle and her team work in an extremely professional manner and the fact that they have an extensive knowledge of the motor industry has proved both reassuring and invaluable in the past and I’m sure will prove so in the future.

Jim Robertson, Carco Group

The statutory audit appointment for our two Schemes followed Brendan O’Connor to Armstrong Watson when he joined the firm on 1 January 2022. He had previously looked after both schemes with his previous employer. Furthermore, when both schemes were established in the mid to late 1990s, Brendan was our first audit manager, then with a third firm. Whilst there have been a few gaps in the years when Brendan was not involved, it has been great for us to have the continuity and reliability from his involvement throughout.

The schemes have been hybrid arrangements, moving to solely defined benefit and now progressing to full buy-out, so there have been many changes throughout their lifespan. It is reassuring to know that as we are now entering the final phase, Brendan’s input will, as always, be valuable, particularly given that he has previously Chaired a working party producing accounting guidance for buy-ins and buy-outs in pension schemes.

We would have no hesitation in recommending Brendan and his team for pension scheme audit and accountancy work.


A Olsson, Trustee Director of Finnforest Pension Trustees Limited and M-real UK Pension Trustees Limited

Andy Poole was instrumental in facilitating our board strategy day that enabled us to retain focus and agree on a clear vision for our business that is centred around delivering for our people and our clients.  The format of the day allowed a clear thought process that not only meant we focused on the important matters, but also that our decisions had an appropriate basis.  We now have a plan for how to deliver our vision and we could not have achieved that on the day without Andy’s facilitation and guidance.

Steven Petrie, Ward Hadaway

We have worked with Andy over a number of years and recently he has presented a half day on financial training for partners and new partners.  This has been very well received.  We find Andy extremely easy to work with, very accommodating of any particular needs we may have, and his knowledge of this topic is outstanding.  One quote from a delegate having attended this training was “Very good course - highly recommend to those wanting to have a better understanding of a law firm's financial performance and potential ways to improve it.

Sara Palmer, Learning and Development Manager, Law South Group Limited

Andy Poole and two Armstrong Watson colleagues led a day of Law South’s May 2021 conference, “Humanising the Business of Law”. This was online due to Covid but the delivery and the pace of the day engaged everyone successfully. Andy’s presentation was titled “Boosting profits and cash” and delivered to predominantly law firm partner audience of 60 delegates. Allowing for the usual range of perspectives in such a group, the feedback was overwhelmingly positive with 94% giving good or excellent for expectations being met. A typical comment was “Very clear, things we can see we do, as well as things we don't do quite so well!” The day gave a greater understanding of law firm finances, comfort in discussing financial matters with clients, improving client service and satisfaction and a bespoke set of actions to take away. We have subsequently used Andy for training courses for member firms and are happy to recommend him to others.

Mark Day, Chief Executive Officer, Law South Group Limited

The training from Andy Poole is always engaging, informative and practical. He's an expert who really understands and relates to lawyers.

Mike Parker, Managing Partner, Wilsons Solicitors LLP