Payroll and Employee Services

I would like to share some positive feedback about your payroll services, particularly Georgie.  Georgie has been fantastic during the onboarding process and what we thought might be complicated, with the help and support of Georgie, who responded quickly at all times, offering helpful advice and ideas has resulted in making our processes so much more efficient and error free first time.

OES Group Ltd

One of TSP Engineering’s priorities is to support the local community and economy, so when the decision was made to outsource payroll it was important that this would be with a local business. We realised the outsourcing was a huge undertaking which brought some uncertainty. It needed to be a seamless transition with no negative impact on our employees and our first thought was how many parallel runs would it take before we had it right. Through our meetings with Armstrong Watson’s payroll team any apprehensions we had soon disappeared. Their professionalism, knowledge and continual engagement throughout the set up period provided the reassurance we were looking for, so much so that we went live with no parallel run and not a single error. I look forward to the continuing relationship with the payroll team which now feels like an extension of our team.

Sue McCarten, Head of HR and Business Support, TSP Engineering

Goodwin Development Trust outsourced payroll to Armstrong Watson around 2 years ago and have been very impressed with the service we receive from them as our payroll suppliers. We have a dedicated professional who ensures that our payroll is implemented smoothly. Checks are undertaken and our adviser regularly emails throughout the payroll period to establish that all changes are correct leading to a very accurate payroll system. We are so impressed with our current adviser that we emailed her manager to tell them and as a result, our adviser was successful in obtaining Employee of the Month earlier this year

When a review of the working agreement was required, Armstrong Watson provided us with assurance that all payroll checks would be undertaken in accordance with our policies and procedures. Our dedicated adviser was changed to suit the needs of our business and this was done seamlessly with an excellent handover between colleagues.

An all round excellent service that we would highly recommend

Lynne Stothard, Senior HR Adviser, Goodwin Development Trust

Armstrong Watson has been the school’s preferred Payroll service provider since April 2002.

During that time we have developed a very strong working partnership built on mutual respect and trust. I have found them to be extremely efficient and professional in all aspects of payroll. 

There is always a member of their payroll team on hand, whether it be via email, telephone or face to face, to provide advice and support when needed. This, together with their continued efforts to maintain a high level of customer service whilst providing a bespoke payroll service for each of their clients, is a great strength.

This high level of customer service and the continual self-evaluation of that service ensures they provide value for money.

Mabyn Goodfellow, School Business Manager, Inglewood Junior School,

Armstrong Watson have been my accountants since becoming a businesses owner 6 years ago. They helped me throughout the set up and since. The firm has been able to keep me fully informed of any changes in legislation and were a great help in providing advice and set up for staff pensions. Through the hard work of the staff at Armstrong Watson I am able to relax and know that my accounts, pay roll and staff pension are correctly and professionally dealt with leaving me to concentrate on running the best businesses I can. 

I would highly recommend Armstrong Watson to sole traders and limited companies alike who are looking for a professional and dedicated accounting firm.

Christopher Sherwin, Church Street Dental Practice

Armstrong Watson have provided our payroll services for a number of years.  The team there are excellent; the whole process is user friendly, extremely efficient and very cost effective – everything I need.  Any questions I’ve asked have been answered straight away (even daft ones) and they are terrific at dealing with last minute amendments!

I would thoroughly recommend the payroll team at AW to businesses of all shapes and sizes and look forward to continuing to work with them.

Scott Garson, Practice Manager, Cartmell Shepherd Solicitors

Our family business has been supported by Armstrong Watson over the past 40 years, this alone is testament to the quality service and invaluable advice they provide us.  They are only a phone call away, whether it be about tax, pensions, payroll, accounts or personnel queries.

We know that we can pick up the phone and our queries will be promptly dealt with in a professional but friendly manner.  To be quite frank we would be lost without them.

Fontana's Fish and Chips

We use Armstrong Watson for all our VAT, Payroll and other accounting needs due to the excellent advice we recieve.  Grant Smith is more than just an accountant, he gives sound practical business advice and and we value that.

Helen Mullinder, Owner at the Sandwich Club, Carlisle

Since changing Accountants a little over 18 months ago, we can honestly say that Armstrong Watson have been excellent.

Richard Askew has been brilliant in dealing with our accounts and very supportive in helping us convert to the Xero Accounting software and nothing has been to much hassle for him. The Payroll Department have also been amazing too, especially Lisa Grainger, who deals with our wages.

I would happily recommend Richard and Armstrong Watson to anyone looking for a proactive firm of Accountants and Business advisers

Kelly Hunter, Living for Life (Cumbria) Limited

I’ve been with Armstrong Watson for over 20 years and have worked with them on quite a range of things from accounts, corporation tax, self-assessment returns and general compliance.

What sets Armstrong Watson apart from other accountants is the personal relationship we have developed. They always go the extra mile and are always there when I need help and advice.

I trust Armstrong Watson. They always act in my best interest - and having that feeling of security is priceless. 

Ben Peters, Managing Director, BHP Associates, Harrogate

Armstrong Watson have looked after our payroll for a few years now and have been an absolute pleasure to work with.  The service is prompt and efficient, there's always someone available to answer any questions and it's great to know that they're looking after everything.  We wouldn't hesitate to recommend them.

Aimee Scaife, Aftersales Manager, David Hayton

I have done the payroll at Dumfries & Galloway College for 11 years now, all of them through Armstrong Watson.  We have a payroll of approximately 270 staff and use the front end service through the bureau.

We continue to work with Armstrong Watson as the service we receive is always of a high standard and there is always support available.  The front end service allows us the flexibility to process our own payroll data without having to worry about producing payslip or HMRC reporting at year end.

Above all, the entire service is such great value for money which is hard to beat these days!

Helen Cronie, HR Officer, Dumfries & Galloway College