Client Testimonials

Working with Armstrong Watson on our financial forecast has been very useful over the past few years. They developed a very comprehensive model which allows us to track our performance over 5 years and plan future investments and impact on profit and budget accordingly. They customised it to our needs and have been responsive to our feedback – adding or amending things as needed.

Andy, Jordan and the team are easy to deal with, provide always a timescale and deliver their work on time. I would recommend them to other firms who are looking into improving their profitability and keeping their finances organised.

Andy Poole was instrumental in facilitating our board strategy day that enabled us to retain focus and agree on a clear vision for our business that is centred around delivering for our people and our clients.  The format of the day allowed a clear thought process that not only meant we focused on the important matters, but also that our decisions had an appropriate basis.  We now have a plan for how to deliver our vision and we could not have achieved that on the day without Andy’s facilitation and guidance.

Andy Poole and two Armstrong Watson colleagues led a day of Law South’s May 2021 conference, “Humanising the Business of Law”. This was online due to Covid but the delivery and the pace of the day engaged everyone successfully. Andy’s presentation was titled “Boosting profits and cash” and delivered to predominantly law firm partner audience of 60 delegates. Allowing for the usual range of perspectives in such a group, the feedback was overwhelmingly positive with 94% giving good or excellent for expectations being met. A typical comment was “Very clear, things we can see we do, as well as things we don't do quite so well!” The day gave a greater understanding of law firm finances, comfort in discussing financial matters with clients, improving client service and satisfaction and a bespoke set of actions to take away. We have subsequently used Andy for training courses for member firms and are happy to recommend him to others.

We engaged Andy Poole of Armstrong Watson to facilitate a series of three strategy days for our senior leadership team and the wider partner group.  This has helped us to formulate clear objectives and defined short, medium and long-term steps to achieve our ambitions.

It has helped us to become closer as a leadership team, improve communication channels across the firm and focus us on the actions we need to continue taking our business forwards.  Andy was flexible enough to allow all attendees to have their input, whilst keeping us on track and challenging us as required.  One of the attendees commented that it was “the most impactful day they had ever spent”.