- Tuesday, 27th September 2022
Legal Breakfast Briefing - Scotland
Grow more loyal, profitable clients in our new hybrid-working, digital world
Most law firms want to stand out from competitors by managing relationships with clients, introducers of work, business partners and prospects more pro-actively and effectively; but what more, different and better can be done now to improve how this works for you and your clients?
The expectations of clients, prospects and introducers have changed due to developments in IT, working practices, financial pressures, lifestyles, social changes and more, both in business and in the personal lives of their owners and managers. What they value is still changing.
Lawyers need a current, joined-up game plan across the practice to respond effectively, so this is an opportunity to consider what further key changes you still want to make to yours.
We will explore some key new (and some not so new) initiatives and supporting tools to help you produce better results, faster. Particularly as the sector becomes more accepting of the need to respond pro-actively to deliver more of what clients, introducers and new prospects are willing to pay for.
To help join the dots, we will look at why and how to:
- Develop or refresh your practice-wide game plan
- Turn the widespread move to digital to your advantage
- Identify and respond to what clients value now and want to pay for in the future
- Convert more new prospects and nurture all relationships to generate more business
- Shift skillsets and roles to meet new expectations - not just for lawyers
- Generate and build momentum to make new initiatives stick
Speaker Profile - Allan Carton
Allan has been advising legal practices and others in the legal sector to develop and implement initiatives to create and tap into new business opportunities since leaving private practice to launch his specialist legal consultancy in 1992.
He leads a multi-functional team of specialist consultants, working closely alongside trusted business partners, mostly on client relationship and account management, technology and process improvement initiatives.
Since completing an MBA at Manchester Business school in 1995, Allan has been committed to bringing in people from outside the legal sector to add their different skills, experience and perceptions to the legal world.
Date & Time
Date: Tuesday, 27th September 2022
Time: 10:00 - 11:30am via Teams
Registration details
We would be delighted if you are able to attend, to secure your free place, please sign up via email to dawn.smith@armstrongwatson.co.uk. Once registered, you will receive a confirmation email containing information about joining the meeting. We are allowing 90 minutes for this session.
