Client Testimonials

During the early stages of the Covid-19 pandemic it became apparent that the bookkeeping and management accounts were potentially going to be problematic logistically.

Sharon was proactive in providing possible solutions in advance of our scheduled quarterly timetable and was available at several opportunities to test our preferred option of working remotely. Microsoft Teams proved to be invaluable in ensuring we could adapt to a rapidly changing working environment with relatively short notice. Armstrong Watson were instrumental in bringing about this change and ensuring, not only the work getting done on a timely basis but also, staff safety being prioritised.

Karen Walsh, Director, Paramount Legal Costs Limited

For the past 30 years Armstrong Watson have dealt with my annual Tax Return, provided personal investment advice including advice on Capital Gains Tax, Inheritance Tax, Trusts and other matters. Stephen Short and the team have always provided excellent service,  and carry out work in an efficient and professional manner.

I'm very pleased, following a recommendation, that I changed my Accountants to Armstrong Watson and my profound thanks goes out to everyone at AW for all they have done during those 30+ years.

Richard Metcalfe-Gibson, Kendal

One of TSP Engineering’s priorities is to support the local community and economy, so when the decision was made to outsource payroll it was important that this would be with a local business. We realised the outsourcing was a huge undertaking which brought some uncertainty. It needed to be a seamless transition with no negative impact on our employees and our first thought was how many parallel runs would it take before we had it right. Through our meetings with Armstrong Watson’s payroll team any apprehensions we had soon disappeared. Their professionalism, knowledge and continual engagement throughout the set up period provided the reassurance we were looking for, so much so that we went live with no parallel run and not a single error. I look forward to the continuing relationship with the payroll team which now feels like an extension of our team.

Sue McCarten, Head of HR and Business Support, TSP Engineering

Having recently just purchased a Guest House in the Lake District, I felt the need to put into words the help Richard Andrew of Armstrong Watson gave us to choose, decide and complete the purchase. From the very start of viewing properties, Richard was on hand giving us professional and impartial advice until completion, including matters of accounting and contracts. This made the process so much more un-daunting having someone you could trust every step of the way. Since purchasing, we have already had an on-site visit from Richard who is now guiding us the right direction again by implementing the xero accounting package to the business and again simplifying and lessening the pressures of owning and running your own business. We would have no hesitation in recommending Armstrong Watson and especially Richard in the future. Once again thankyou.

Mark & Marie Pape, Seven Oaks Guest House

Having been with a Big 4 audit firm for many years, we anticipated a drawn out audit handover in the first year as we transitioned to a new audit firm. However, Armstrong Watson (AW) have been great throughout the transition period by being clear on what we needed to do to manage the audit process. That way, the audit met our needs but with AW also being on time and transparent with what they deliver through the audit, it provided access to some new ideas and opportunities that we hadn’t considered before.

Daniel Burke, King Cole Ltd

Graham significantly improved our tax position, ensuring that it was correct for our business. He successfully communicated our unique complexities to HMRC and other relevant authorities, all of whom who were satisfied with the submission. This delivers a tax efficiency and significant saving that directly improves our business growth, boosts our R&D capabilities and will hasten the launch of a new, job-creating product in Cumbria.

We are absolutely delighted with the outcome.

Bradley Kieser, Director SMS Speedway

Following conversion to LLP/ABS and putting in place succession plans we felt it was important that we partner with accountants with deep knowledge and experience of the legal sector to support our future strategy. We found this in abundance at Armstrong Watson and following a delightfully smooth transition we are already benefitting from a wide range of their services. Andy Poole and the AW teams provide proactive advice, are easy to work with and we would recommend them without hesitation.

Andrew Perry, Practice Manager, Russell & Russell Solicitors

Armstrong Watson have been the appointed external auditors for Cumbria CVS for the past 4 years. Throughout this time, we have always found them to be professional, knowledgeable and reasonable.

We have been able to meet all of our filing deadlines whilst they have been appointed.

Both the auditing staff and managers are friendly but professional and very understanding of organisational need. The staff possess good communication skills and have been very helpful and approachable giving advice, especially through times of transitions within our organisation.

Armstrong Watson are also very knowledgeable of charity accounts which makes the audit process much smoother and discussions around organisational need and improvements much easier and applicable.

We have been very satisfied with the service from Armstrong Watson.

Jo Collin, Finance Manager, Cumbria CVS

Goodwin Development Trust outsourced payroll to Armstrong Watson around 2 years ago and have been very impressed with the service we receive from them as our payroll suppliers. We have a dedicated professional who ensures that our payroll is implemented smoothly. Checks are undertaken and our adviser regularly emails throughout the payroll period to establish that all changes are correct leading to a very accurate payroll system. We are so impressed with our current adviser that we emailed her manager to tell them and as a result, our adviser was successful in obtaining Employee of the Month earlier this year

When a review of the working agreement was required, Armstrong Watson provided us with assurance that all payroll checks would be undertaken in accordance with our policies and procedures. Our dedicated adviser was changed to suit the needs of our business and this was done seamlessly with an excellent handover between colleagues.

An all round excellent service that we would highly recommend

Lynne Stothard, Senior HR Adviser - Goodwin Development Trust

Armstrong Watson has been the school’s preferred Payroll service provider since April 2002.

During that time we have developed a very strong working partnership built on mutual respect and trust. I have found them to be extremely efficient and professional in all aspects of payroll. 

There is always a member of their payroll team on hand, whether it be via email, telephone or face to face, to provide advice and support when needed. This, together with their continued efforts to maintain a high level of customer service whilst providing a bespoke payroll service for each of their clients, is a great strength.

This high level of customer service and the continual self-evaluation of that service ensures they provide value for money.

Mabyn Goodfellow, School Business Manager - Inglewood Junior School,