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2026 FAMILY, PRIVATELY OWNED AND OWNER-MANAGED BUSINESS SURVEY

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"I was introduced to David and Ellis at Armstrong Watson from a close friend, right from day one David and his team have been faultless. They took great care of my family through the whole process and always went the extra mile to ensure we got the best we could from every situation. Selling a business is an extremely emotional and challenging task, they explained and guided us over every obstacle and managed to complete everything within the time frame set."

Martin Coupe

former owner of Jack Coupe and Sons Limited

We find using Xero easy and have been doing so for I think over four years now. We first moved to Xero when we decided to update our accounting process from ‘large paper book keeping books’ to something ‘electronic’. The team at AW put the ‘background’ information into the system, it was then easy to add the ‘direct bank link’ and going forward reconciliation has been very easy and preparation and submission of the VAT return is very straightforward. If we ever need any help the knowledgeable staff are always easy to contact and have always been able to answer any questions.

Hewer Hill Farm

Hesket Newmarket

We're not a big business but we are certainly made to feel like we are! Jonathan is so easy to talk too and feels like we've known him forever.

J McCleary & Son

In all my dealings with Graham, I have found him to be exceptionally professional. He has dealt with several complex issues for me, including the merger of several businesses. He is very well supported by a strong team at Armstrong Watson and has been instrumental in allowing me to expand my business to multiple locations. I would highly recommend Graham and Armstrong Watson

Chris Matthews

Silver Link Clinics

If Bruce and I come up with an idea, Armstrong Watson is like a sounding board. Grant will sit down and he’ll say ‘what about this?’ I used to see accountants as a bit up-tight, a bit beige – they’re not like that. A lot of accountants you’re just a number, but Armstrong Watson understand the people behind those figures and the passion they have for what they’re doing.

Bruce and Luke

Carlisle

We were undertaking a review of our pension scheme, a benefit which has been much valued by the members and felt that to provide the additional support during the transitional period, we needed to bring in the services of a professional financial adviser firm. It was important to us that the firm was local to Cumbria and able to create a trusted relationship with our colleagues who were trying to understand how the proposed changes would or could affect them.

The feedback from our members has been extremely positive; they valued the independent, professional and considered advice and support the team at Armstrong Watson were able to provide.

Nothing seemed to be too much trouble and the advice given to the members has been critical in allowing informed decisions to be made.

Working with Armstrong Watson has been a positive experience and we hope to continue to build on this relationship for future initiatives.

Innovia Films

UK

Armstrong Watson have been our accountants and tax advisers for many years. We have an exceptionally good working relationship, so much so that we see them as another arm of our team here at The Lakes. They not only deal with our accounts and tax affairs, they understand our business and the way we run it, which is so important when we talk through problems or opportunities. They have supported us throughout a period of significant growth and it goes without saying that their pro-active approach to business and tax planning has been invaluable. We would not hesitate to recommend them.

The Lakes Free Range Egg Co

I would like to acknowledge the huge contribution that Andy Poole made to the success of our business planning weekend in March 2019. Andy’s pre-meeting preparation, insight, experience and clarity of thought enabled us to achieve in just one working day what it would otherwise have taken us many working days to accomplish, over a much more protracted timescale. As a result of Andy’s overall contribution and willingness to challenge, we identified and unanimously agreed the strategic aims which will form the essential foundation of our business plan for the next five years. Andy made an invaluable contribution to our business planning process that was not only highly productive and outcomes focused but one that was inclusive and enjoyed by all who took part. I would recommend Andy to other law firms without hesitation or reservation.

Paul Bury

Managing Partner, The Endeavour Partnership LLP

Armstrong Watson has always been accessible, supportive and always there to assist us in our business journey from start up, all the way to sale and beyond. I would have no hesitation in recommending them to any one (and have done so on multiple occasions).

Phil Fraser

Jupiter Online Gaming

The strategic business advice service from Armstrong Watson has been a massive help to my business in the last year. The opportunity to use these meetings as a sounding board is invaluable. The way I have been held to account, and pushed beyond my comfort zone has, in hindsight, been quite enjoyable. I went on a trade visit to the Far East in part because AW wouldn’t stop reminding me about it. Another significant result has come from a successful introduction to different grant funding organisations. I expect my business will continue to reap rewards from this investment over the coming years. Thank you.

Glencroft Countrywear

Lancaster