Supplier & Customer Management

Effective supplier and customer management are the cornerstone of a successful business. Having someone in your corner to manage these relationships means that you can focus your attention on driving your business forward.

Purchase controls

A robust purchase control framework will increase accountability within your business and provides clarity with your suppliers.

We can provide you with an online purchase platform in which orders can be placed and approved via an approval flow, add supplier price lists and pre-set cost allocation to ensure your operators only have to focus on placing the order and confirming delivery.

We’ll manage the setup of new suppliers and process regular payments including remittance advices. We’ll work with you to agree a payment routine that fits your business.

Invoice retention

Document retention & accessibility are not only a requirement in case of an HMRC VAT inspection or year-end audit, it’s also useful when reviewing your performance, preparing your budget or doing ad hoc analysis to have access to a digital copy of the invoice.  Digital access to these files will ensure you can efficiently manage and resolve queries.

Debtor management

When providing goods or services to clients on credit it is paramount to ensure payments are received in line with credit terms agreed for cash flow purposes. We can assist you in creating a debtor management framework, from credit limits, invoice & statement distribution, query resolution, as well as running and assisting with escalation to 3rd party debt collection agents.