Sudden closure of HMRC self-assessment helpline could cause chaos
Alarmingly HMRC announced a major change to its self-assessment helpline just four days before it was due to take effect. It said on Thursday, 8 June 2023, it would be trialling a seasonal model for the helpline from Monday, 12 June 2023, which it claims, will enable its advisers to prioritise helping those with urgent queries.
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