Payroll
Payroll Assist
Rippling makes payroll simpler. Payroll Assist makes sure your UK payroll is right. Even with the best technology, payroll still depends on keeping pace with changing legislation, pension duties and HMRC reporting, and on having someone to turn to when something doesn't look right. Our specialists support your team with technical queries and compliance, and can process payroll on your behalf when you need extra capacity or cover, so you can approve every pay run with confidence.
Flexible payroll support, processing and specialist expertise
Payroll Assist is designed for organisations using Rippling, a cloud-based payroll and HR platform, that want access to specialist UK payroll and pension support, with the flexibility to either process payroll internally or ask Armstrong Watson to undertake payroll processing. The service currently covers UK payroll only.
The service combines the benefits of modern payroll technology with the reassurance of experienced payroll professionals, helping businesses manage payroll administration, compliance obligations, pension responsibilities and day-to-day payroll queries with confidence.
What's included?
Dedicated support and service management
Payroll Assist provides a dedicated point of contact for payroll-related queries, along with ongoing relationship management and support with Rippling system queries.
Support includes:
- A single point of contact for payroll-related queries
- Dedicated relationship management
- Support with Rippling system queries
- Escalation to Rippling where required
- Regular service reviews
- Agreed payroll timetables and service levels
Payroll support and advice
Keeping up with payroll legislation and compliance requirements can be time-consuming. Payroll Assist provides access to specialist guidance and practical support when required.
This includes:
- Payroll legislation guidance
- Support with statutory payments
- Complex payroll calculations
- Payroll compliance and best-practice advice
- Legislative updates and payroll briefings
- National Minimum Wage checks
- Access to relevant client webinars and updates
- Referral to our tax specialists for wider employment tax issues where need identified*
*Additional charges apply
Payroll processing
Clients can continue to process payroll within Rippling using their internal team or ask Armstrong Watson to undertake payroll processing on their behalf, provided all payroll data has been entered into the system and is ready for processing.
Services can include:
- Payroll processing and validation
- Payroll reconciliations
- Payroll reporting
- Additional payroll runs where required
- Payroll approval management
- HMRC and RTI submissions
- Year-end payroll processing
Whichever option you choose, your organisation retains formal approval of payroll, with our team providing the checks and assurance you need before each pay run is finalised.
Pension support
Payroll Assist also includes support with workplace pension administration and automatic enrolment obligations.
Services include:
- Pensionable pay guidance
- Contribution reviews and calculations
- Automatic enrolment support
- Pension submissions and reporting
- Pension reconciliations
- Access to specialist support where required
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Who is Payroll Assist for?
Payroll Assist is suitable for organisations that use Rippling for payroll and HR management and want access to specialist UK payroll expertise without fully outsourcing their payroll function.
Whether you need ongoing payroll guidance, additional processing support, assistance with workplace pensions or help managing compliance requirements, the service can adapt to your organisation's needs.
Payroll Assist is also well suited to overseas-headquartered organisations with employees in the UK. While Rippling provides the global technology, UK payroll brings its own legislation, reporting obligations and pension requirements. Payroll Assist gives your organisation access to UK-based payroll specialists who understand those requirements, providing a local point of contact and the confidence that UK payroll is being managed correctly.
Support covers employees on your UK payroll only.
Pricing
£1.50 per employee per month + VAT
Minimum monthly fee: £35 + VAT
Fee examples
- 10 employees: £35 per month + VAT
- 20 employees: £35 per month + VAT
- 50 employees: £75 per month + VAT
- 100 employees: £150 per month + VAT
Contact us
Discuss how Payroll Assist can support your business.
Contact the team
Why choose Armstrong Watson?
Headed up by Karen Thomson, Payroll Professional of the Year 2026, Armstrong Watson supports around 2,500 payroll clients and processes approximately 28,000 payslips every month.
Our experienced payroll team provides practical support across payroll processing, payroll compliance, pension administration and Rippling system management.
With a dedicated point of contact and flexible service model, Payroll Assist gives you the reassurance of specialist payroll expertise while allowing you to retain control of your payroll function.
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