Client Testimonials

Andy Poole and his team provided excellent support and drive throughout a very challenging commercial process. It is hard to imagine anyone could have steered the negotiations better.

One of the challenges in a law firm is getting everyone to understand the business and approach things from a commercial perspective. Lawyers are focussed (rightly so) on client service and often don’t appreciate the value of the support they provide. The training we had with Armstrong Watson really helped us to focus the team’s minds on the value they were creating and as a result we now have an effective pricing policy that provides clients with choice and certainty whilst recognising the value that we create through our services. The training was delivered in a way that everyone understood and could relate to by Andy who is a true expert in professional services management and finance. We all came away feeling like we’d had a morning well spent.

Working with Armstrong Watson on our financial forecast has been very useful over the past few years. They developed a very comprehensive model which allows us to track our performance over 5 years and plan future investments and impact on profit and budget accordingly. They customised it to our needs and have been responsive to our feedback – adding or amending things as needed.

Andy, Jordan and the team are easy to deal with, provide always a timescale and deliver their work on time. I would recommend them to other firms who are looking into improving their profitability and keeping their finances organised.

Andy Poole was instrumental in facilitating our board strategy day that enabled us to retain focus and agree on a clear vision for our business that is centred around delivering for our people and our clients.  The format of the day allowed a clear thought process that not only meant we focused on the important matters, but also that our decisions had an appropriate basis.  We now have a plan for how to deliver our vision and we could not have achieved that on the day without Andy’s facilitation and guidance.