One of the major issues of running an SME is that unless you happen to have the need for and the funds to employ a specialist in every field you are somewhat at the mercy of expert consultancy. The issue sometimes is that clearly the third party are being paid for these services and thus the business owner becomes reliant, in the best possible taste, upon opinion and expertise from non-neutral individuals.
For us, trust is everything; genuinely feeling that we are in partnership with our service providers is absolutely paramount. Having had a poor experience previously we were very cautious when appointing our new partner, Armstrong Watson have not disappointed. Their approach is thorough and personable. Im somewhat of a cynic when it comes to slogans but when they say they are “with you”, they really are. They have also given us specific advice upon decision making at crucial points, they have advised as to the pros and cons and highlighted where the balance of risk lies but ultimately have put a definite pin in the map and given us a specific opinion as to what we should or should not do. For example, Nigel Holmes (Tax partner) has been very helpful to us and given us his honest opinion regarding some tax planning we had previously undertaken, he tells it like it is whilst maintaining a thoroughly professional stance.
We are very pleased with their professionalism and expert guidance and will continue to use their services and to recommend them to others.
Greg Cooper, CEO, Search Marketing Group
As we enter our fifth financial year this April, I feel assured that our accounts are in the best shape they have been since our inception. As our company has grown exponentially, we have tried a number of accounting solutions, namely other bookkeepers and other accountancy firms, but none have offered such high levels of proactivity and communication.
Having liaised with a number of Armstrong Watson’s staff within their Kendal and Carlisle offices (namely Richard Andrew, the Payroll team, Steven Metcalf and Emily Taplin), I feel rest assured that the team is built of well trained, personable and competent professionals, allowing great provision across our general accounting needs.
Greg Cooper, CEO, Search Marketing Group
Emily was assigned by Armstrong Watson, our personal and company accountants, to look after my affairs after my husband died. I have been so impressed by her efficiency in providing a valuation of his business interests and checking (and where necessary revising) the probate material. Not only that, she is such a pleasant person to deal with that I have actually looked forward to popping in to finalise the paperwork!
Armstrong Watson have been advising Crewdson & Company Limited since we began in 1991. During that time we have evolved from a consultancy to a business promoting plant for the treatment of dirty waste water.
For the recent past we have been advised by David Threlkeld and his colleagues at the Rosehill office. David has always had a good understanding of our business and our relationship with a Dutch manufacturer.
Armstrong Watson have always been very supportive through the ups and downs of more than 20 years trading and we would warmly recommend them to businesses seeking a financial adviser.
Chris Crewdson, Managing Director, Crewdson and Company Limited
Steve Roberts from Armstrong Watson assisted our parents in making tax efficient Wills. When our mother passed away in 2005 and then our father in 2011, Steve helped us on both occasions with the probate applications, dealing with the HMRC, setting up a trust fund, and more recently, winding up the trust. Steve was compassionate, professional and patient throughout, explaining how things had to be done and why. We felt very much supported by him and he made a difficult time much easier for us. We felt we were dealing with a friend and we would have no hesitation in picking up the phone to seek Steve’s advice in the future.
The service I received from Victoria was fantastic, 10/10. She pulled out all the stops to help me and went above and beyond to sort out the issues I had; I will be highly recommending Victoria and Armstrong Watson to anyone who requires an accountant and/or tax adviser.
Ms Julie Fawkes
Steven has been my tax consultant since I started my own business. He is helpful, patient and extremely professional. Steven is very approachable and I feel I can contact him if I have any queries or concerns about my tax affairs. I would not hesitate to recommend him.
Joanne de Vries , Owner, Lakes PA
Armstrong Watson helped us prepare and submit our P11Ds and PSA for the 2013/14 tax year. We found them to be knowledgeable in approach and efficient in execution.
E Lewzey, Senior Vice President, Planning & Reporting, Gates Worldwide Limited
Paul has been my business accountant for the last 10 years and his expertise of accountancy is excellent. I have come to trust Paul explicitly in advising me with my business and personal finances. I have always found Paul courteous, polite, friendly and easy to talk to. Paul has always been just a phone call away and is always willing to help in any way he can.
Margaret McGuiness, Former Director, Cumbria Mechanical & Plumbing Limited
John Prest, Owner, John Prest Residential & Commercial Property Management